With the new MKiosk technology, checking-in for a flight can become a quick and easy step for the customer and a cost-effective task for the airlines.
As the flow of people in domestic and international flights increase each year, checking-in can be very time consuming for passengers, since they encounter longer and longer lines at the counters. For the airlines, that also means they must have greater number of allocated staff for the peak times, performing repetitive tasks that don’t even help to improve brand perception.
This scenario can change with the MKiosk technology, since the tasks in the check-in counter can be automated and easily done by the client himself, at their convenience, cutting down both on waiting time for the customer and cost for the airlines.
Airlines which use kiosks affirm that their staff are freed up to perform the real customer service, the work that really adds value to the customers and help enhance brand perception.
MKiosk for airlines can be used for single or multiple airlines and can be customized for the needs of the client depending on the local security procedures such as including biometrics features.